Air Travel
We utilize the most powerful travel database in the world. This system includes schedules and availability for literally hundreds of airline carriers, all maintained in a comprehensive, up-to-date and unbiased database. We have access and schedules to more than 400 airlines worldwide. The pricing package loaded in this system is vast and dynamic, giving our agents complete access to logic pricing, local currencies and mileage displays that can be used to secure the best available fares each and every time.
Additional features include:
- A Computerized Reservation System with the power to access scheduling information for hundreds of air carriers around the world , around the clock.
- The ability to find the lowest fares (including Web fares)
- The ability to suggest alternatives to your itinerary that would result in a lower fare.
- A fare database that can keep us with as many as a million fares changes a day.
- Direct access To Airline Computer Systems to secure you a seat right up to the time the last seat has been sold.
- The ability to reserve seats up to eleven months in advance of the departure date.
- Advance seat assignment records for U.S. flights.
- Automatic forwarding Frequent Flyer Numbers to participating or sponsoring airline.
Travel Management
Client Services
Our travel advisors will implement flexible client service configurations to meet the unique needs of your business. Whether it's online booking tools for multi-faceted transactions, integrating travel itineraries with electronic calendars, or assistance from experienced business travel counselors, your Woodlake Travel team is there to handle every aspect of your corporate travel needs.
Cost Management
Our travel advisors will analyze your corporate travel needs to craft managed business travel programs that implement measurable cost savings, enforce travel policies, maintain superior service benchmarks and reduce travel costs, in addition to monitoring and reporting program performance and traveler compliance.
Technology
Woodlake Travel utilizes state-of-the-art technologies to maximize efficiency and cost-effectiveness, to enforce policy compliance, automate quality control protocols, provide detailed reporting and tracking, and manage negotiated programs.
Experience
Our travel advisors demonstrate extraordinary customer service, proven cost management capabilities, and an appreciation of technology's role in the business world -all are essential for a world class travel management company.
Hotels & Reservations
Our global alliance hotel program is one of the most comprehensive in the industry offering affordable rates and value-added amenities sure to reduce T&E cost. Our award-winning program features over 14,000 properties, each recognized for providing the highest level of service, comfort, and convenience while located in the most frequented business districts worldwide.
Additionally, the global alliance hotel program is noted for:
- Discounted Rates Negotiated with the global power of WoodlakeTravel, rates are discounted as much as 50% with additional savings possible when booked more than 14 days in advance.
- Priority Partners Special promotions and added services are available regularly from select chains.
- Added-Value Benefits Select hotels include complimentary breakfast, wireless internet, newspaper, in-room coffee, free parking and transportation, and many other amenities.
- Block Space Over 1,500 properties hold a number of rooms outside their general inventory exclusively for WoodlakeTravel 's customers. In the event the hotel becomes fully booked, these rooms remain available up to 48 hours prior to the time of arrival.
Car Rental
Our travel experts have the ability to put you into rental cars around the globe quickly and efficiently. We can easily compare real-time rates and availability fast and easy. We can even shop for car rental locations by varying criteria. And our system's industry-leading Total Pricing technology enables us to offer you an almost all-inclusive approximate total price for the entire length of the car rental.
50 Car Rental Companies We have the ability to reserve rental cars from all major car rental agencies around the world with information on more than 500 car types, as well as rates, mileage charges and drop-off costs. We also have direct access to car rental computer systems to provide access to cars right up to the time the last vehicle has been rented, as well as providing immediate confirmation of your reservation and rate.
Other Business Travel Services
When it comes to cutting travel costs, there is a lot a corporation needs to know. Travelers can get the lowest available airfare at the time of booking, but few are familiar with all the other cost saving measures a professional travel agency can provide.
These include:
Management Reports The technical sophistication of our agency's reservation system is perfectly complemented by the capabilities of our accounting and reporting system. In fact, the two systems are directly connected to allow for fast and accurate transfer of information. We can provide detailed analyses of travel activity to help you reconcile expense claims and monitor !ravel expenditures. Our sophisticated accounting and reporting system is directly interfaced to the agency's reservation system to produce timely reports on your travel activity in standard or custom formats.
Travel Policy Compliance We have the ability to comply with your current travel policies and check every booking with your company's policies for air travel, hotel stays and car rentals. Our profiles contain pertinent information regarding policies, procedures and speCific regulations you want applied to each travel request.
Global Communications
With global communications services like fax, email, and web reservations we can speed the transfer of messages, confirmations and itineraries around the world. With our eTicket receipt feature, travelers can enjoy the ease of instantly viewing and printing their receipts from their desk top or mobile phone anywhere, anytime.
Traveler Profiles
We store and maintain your Individual Traveler Profiles with details for seat preferences, special meal requests, preferred cars and hotels, frequent flyer numbers and other pertinent traveler information. Travel counselors access the corporate profile each time a reservation is made which enable our counselors to advise your employees of policy guidelines and bill expenditures in accordance with predetermined cost centers.
After Hour Emergency Service
Travelers can call from anywhere in North America and 50 foreign countries toll free. This service is maintained to provide professional travel assistance in case of an emergency in resolving problems and conflicts while the client is traveling.